Shift Lead: Store Ops & Customer Experience

Walgreens; Marathon (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store associate with leadership experience to support opening/closing and daily operations. You will handle cash, returns, refunds, and ensure the floor and stock room are ready for business.

The role involves modeling superb customer service and assisting with deliveries and store processes. The position requires strong English communication, one year of leadership or key holder experience, and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Cash handling

Tools

Store systems

Cash registers

Job description

Walgreens is seeking a store associate with leadership experience to support opening/closing and daily operations. You will handle cash, returns, refunds, and ensure the floor and stock room are ready for business.

The role involves modeling superb customer service and assisting with deliveries and store processes. The position requires strong English communication, one year of leadership or key holder experience, and compliance with store policies.