Shift Lead: Customer Experience & Store Operations

Walgreens; Delawanna (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking team members to ensure smooth store operations and an outstanding customer experience. This role supports opening and closing procedures, cash handling, and back-room coordination, while assisting customers and maintaining clean, organized shelves.

Responsibilities include processing returns, refunds, price changes, and assisting with inventory, displays, and vendor deliveries. Strong English communication and leadership experience are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling and system start-ups.
• Completes product returns, order voids, customer refunds, and cash drops to the safe; provides change at registers.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking team members to ensure smooth store operations and an outstanding customer experience. This role supports opening and closing procedures, cash handling, and back-room coordination, while assisting customers and maintaining clean, organized shelves.

Responsibilities include processing returns, refunds, price changes, and assisting with inventory, displays, and vendor deliveries. Strong English communication and leadership experience are essential.