Shift Lead — Customer Experience & Store Operations

Walgreens; Beverly (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash and ensuring readiness for business hours. You will process returns, refunds, and cash drops, while delivering a consistent, friendly customer experience.

Responsibilities include supporting inventory, pricing tasks, and aiding with vendor deliveries and back-room operations. Prior leadership and strong English communication are required, with potential for advancement in a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English fluency

POS system

Tools

POS system

Store systems

Job description

Walgreens is seeking a store associate capable of opening and closing the store in the absence of management, handling cash and ensuring readiness for business hours. You will process returns, refunds, and cash drops, while delivering a consistent, friendly customer experience.

Responsibilities include supporting inventory, pricing tasks, and aiding with vendor deliveries and back-room operations. Prior leadership and strong English communication are required, with potential for advancement in a