Shift Lead — Store Ops & Customer Experience

Walgreens; Kernersville (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to support store operations in Kernersville, NC. You will help open and close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are ready for the business day.

You will greet customers, resolve questions, and contribute to a distinctive Walgreens experience. This role emphasizes accurate cash handling, people skills, and teamwork as you support inventory and pricing activities in a fast-paced

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Ability to greet customers and deliver a positive shopping experience.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Process returns, refunds, voids, and cash drops with accuracy.
• Maintain and improve customer experience through proactive service and product knowledge.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens is seeking a capable team member to support store operations in Kernersville, NC. You will help open and close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are ready for the business day.

You will greet customers, resolve questions, and contribute to a distinctive Walgreens experience. This role emphasizes accurate cash handling, people skills, and teamwork as you support inventory and pricing activities in a fast-paced