Shift Leader: Store Operations & Customer Experience

Walgreens; Knightdale (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Walgreens is seeking a team member to support store operations in Knightdale. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are ready for business.

You will welcome customers, assist with products, and help resolve issues to deliver a positive experience. The role emphasizes maintaining inventory accuracy, supporting vendor deliveries, and upholding store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change at registers.
• Models and delivers a distinctive customer experience.
• Greets customers and assists with products and services to ensure a positive experience.
• Maintains inventory accuracy and performs pricing and sign tasks as needed.
• Supports store operations including vendor deliveries and backroom organization.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens is seeking a team member to support store operations in Knightdale. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure the floor and stock room are ready for business.

You will welcome customers, assist with products, and help resolve issues to deliver a positive experience. The role emphasizes maintaining inventory accuracy, supporting vendor deliveries, and upholding store standards.