Shift Lead: Customer Experience & Ops Champion

Walgreens; Advance (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Advance, NC is seeking a capable team member to open and close the store in the absence of management, perform systems start-ups, handle cash accurately, and ensure the floor and stock room are ready for the business day. You will also assist with opening the back door for deliveries.

The role emphasizes delivering a distinctive and delightful customer experience by greeting customers, answering questions, and helping with products and services.

Qualifications

• 1 year of leadership or supervisory/retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.

Responsibilities

• Open and close the store in the absence of store management.
• Handle cash, returns, refunds, and cash drops; provide change at registers.
• Assist with vendor deliveries and back door operations.
• Deliver a distinctive and delightful customer experience.
• Maintain accurate inventory and assist with pricing and displays.

Skills

Leadership experience

Retail experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Advance, NC is seeking a capable team member to open and close the store in the absence of management, perform systems start-ups, handle cash accurately, and ensure the floor and stock room are ready for the business day. You will also assist with opening the back door for deliveries.

The role emphasizes delivering a distinctive and delightful customer experience by greeting customers, answering questions, and helping with products and services.