Store Lead: Customer Experience & Operations

Walgreens; Wilkesboro (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wilkesboro, NC is seeking a proactive team member to support store operations, customer service, and daily cash handling. You will open/close the store when management is unavailable and assist with deliveries and merchandising.

Ideal candidates have at least one year in a supervisory or key-holder role, strong English communication, and a focus on delivering a delightful customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and prepare floors for business.
• Handle returns, refunds, cash drops, and cash register transactions.
• Ensure safety, inventory counts, pricing, and displays are accurate.
• Assist with vendor deliveries, back door access, and basic bookkeeping tasks.
• Provide exceptional customer service and resolve issues to delight customers.

Skills

Leadership experience

Retail key holder

English fluency

Job description

Walgreens in Wilkesboro, NC is seeking a proactive team member to support store operations, customer service, and daily cash handling. You will open/close the store when management is unavailable and assist with deliveries and merchandising.

Ideal candidates have at least one year in a supervisory or key-holder role, strong English communication, and a focus on delivering a delightful customer experience.