Shift Lead: Store Ops & Customer Experience

Walgreens; Highland Park (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Highland Park, IL is seeking a Store Associate to open and close the store when management is not present, manage cash and deliveries, and ensure the floor and stockroom are ready for the business day. You will greet customers, assist with products and services, process returns and refunds, and model Walgreens’ distinctive customer experience while maintaining accurate pricing and promotions.

The role supports inventory accuracy, displays, and collaboration with management to ensure

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store when management is absent, handles cash, and prepares floor and stock room for the day.
• Completes product returns, refunds, and cash handling; provides change to registers.
• Gives a distinct Walgreens customer experience and helps customers with products.

Skills

Retail leadership

English fluency

Education

PTCB certification or pharmacy license (where required)

Job description

Walgreens in Highland Park, IL is seeking a Store Associate to open and close the store when management is not present, manage cash and deliveries, and ensure the floor and stockroom are ready for the business day. You will greet customers, assist with products and services, process returns and refunds, and model Walgreens’ distinctive customer experience while maintaining accurate pricing and promotions.

The role supports inventory accuracy, displays, and collaboration with management to ensure