Shift Lead: Customer Experience & Operations

Walgreens; New Haven (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring a store associate to open and close the store when management is unavailable, handle cash and basic storefront duties, and ensure storefront readiness for the business day. You may assist with deliveries through backdoor access and support ordering and pricing tasks.

You will engage customers, resolve issues, and model Walgreens' distinctive service standards while helping maintain accurate inventory, displays, and store presentation.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash duties.
• Completes product returns, refunds, and cash handling with accuracy.
• Engages customers to deliver a distinctive Walgreens experience.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens is hiring a store associate to open and close the store when management is unavailable, handle cash and basic storefront duties, and ensure storefront readiness for the business day. You may assist with deliveries through backdoor access and support ordering and pricing tasks.

You will engage customers, resolve issues, and model Walgreens' distinctive service standards while helping maintain accurate inventory, displays, and store presentation.