Shift Lead: Store Ops & Customer Experience

Walgreens; The Woodlands (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate to support opening and closing the store in the absence of management, handle cash, and ensure floors and stock rooms are ready for business. You will interact with customers, resolve questions, and uphold Walgreens service traits to deliver a delightful experience.

The role emphasizes cash handling, inventory accuracy, pricing accuracy, and teamwork to maintain store standards and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Works with team to manage inventory, pricing, and displays, and supports vendor deliveries.

Skills

Leadership

Customer service

Cash handling

English fluency

Job description

Walgreens is seeking a store associate to support opening and closing the store in the absence of management, handle cash, and ensure floors and stock rooms are ready for business. You will interact with customers, resolve questions, and uphold Walgreens service traits to deliver a delightful experience.

The role emphasizes cash handling, inventory accuracy, pricing accuracy, and teamwork to maintain store standards and compliance with policies.