Shift Lead - Store Ops & Customer Experience

Walgreens Co.; Decatur (IL); In loco; USD 24.000 - 31.000; Part-time

Descrizione del lavoro

Walgreens Co. in Decatur, IL is seeking a part-time team member to support store operations and customer service. You will handle opening/closing duties, cash handling, returns, and price changes while ensuring a welcoming shopping experience.

Responsibilities include assisting with inventory, displays, and vendor deliveries, and maintaining store systems and equipment knowledge. English fluency is required, with PTCB or state pharmacy license as applicable.

Competenze

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Mansioni

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices to deliver a distinctive and delightful customer experience.
• Responsible for holding store keys to open and close without management as necessary.
• Assists with and coaches other team members with warehouse and vendor ordering processes and deliveries.
• Registers all related sales and maintains records of scanning errors, price verifications, and voids.
• Assists with displays, pricing, and signage to ensure compliant pricing and merchandising.
• Maintains accurate inventory counts across departments, stockroom, and overstock locations.

Conoscenze

Retail leadership

Formazione

PTCB certification or pharmacy license

Strumenti

Store systems & equipment knowledge

Descrizione del lavoro

Walgreens Co. in Decatur, IL is seeking a part-time team member to support store operations and customer service. You will handle opening/closing duties, cash handling, returns, and price changes while ensuring a welcoming shopping experience.

Responsibilities include assisting with inventory, displays, and vendor deliveries, and maintaining store systems and equipment knowledge. English fluency is required, with PTCB or state pharmacy license as applicable.