Shift Lead: Customer Experience & Store Operations

Walgreens; Bellevue (WA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service. You will open and close the store in the absence of management, handle cash, assist with inventory, pricing, and displays, and ensure a delightful customer experience.

Strong leadership and English fluency are required, along with PTCB or state license eligibility. You will work on-site in a fast-paced retail environment, collaborating with store teams to maintain accurate records and compliance.

Qualifications

• One year of leadership, supervisory, or key holder retail experience.
• Fluent in reading, writing, and speaking English.
• Possesses or willing to obtain PTCB certification or state pharmacy license.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-ups.
• Assist with inventory, pricing changes, and displays; manage back room and shelf readiness.
• Provide excellent customer experience and resolve customer issues as they arise.
• Communicate tasks and reports to management when supervision is unavailable.

Skills

Leadership experience

English fluency

Retail key holder

Store systems knowledge

Store equipment knowledge

Education

PTCB certification or pharmacy license

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a team member to support store operations and customer service. You will open and close the store in the absence of management, handle cash, assist with inventory, pricing, and displays, and ensure a delightful customer experience.

Strong leadership and English fluency are required, along with PTCB or state license eligibility. You will work on-site in a fast-paced retail environment, collaborating with store teams to maintain accurate records and compliance.