Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Decatur (GA); In loco; USD 24.000 - 31.000; Tempo pieno

Descrizione del lavoro

Walgreens Co. in Decatur, GA is seeking a dependable team member to open/close the store in management's absence, handle cash and system start‑ups, and ensure the floor and stockroom are ready for business.

You will resolve customer questions, process refunds, and support inventory control while upholding Walgreens service standards. The role emphasizes inventory accuracy, price signage compliance, and seamless collaboration with the pharmacy and store teams.

Competenze

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Mansioni

• Opens and closes the store when management is absent, handling required cash and systems start‑ups.
• Completes returns, refunds, cash drops, and provides change for registers.
• Delivers a distinctive, helpful customer experience and supports team members.
• Assists with displays, pricing, and daily housekeeping of the store environment.
• Registers transactions, records scanning errors, price verifications, and voids.
• Back‑door duties include vendor deliveries and opening back door for deliveries as needed.
• Maintains accurate inventory and supports stockroom organization.

Conoscenze

Leadership experience

Customer service

Cash handling

English fluency

Store operations

Formazione

PTCB certification or pharmacy license

Strumenti

POS systems

Descrizione del lavoro

Walgreens Co. in Decatur, GA is seeking a dependable team member to open/close the store in management's absence, handle cash and system start‑ups, and ensure the floor and stockroom are ready for business.

You will resolve customer questions, process refunds, and support inventory control while upholding Walgreens service standards. The role emphasizes inventory accuracy, price signage compliance, and seamless collaboration with the pharmacy and store teams.