Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Galesburg (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Illinois seeks a dependable team member to support store operations and customer service. You will open or close the store when management is unavailable, handle cash, process refunds, and ensure backroom readiness for deliveries.

You will also assist with pricing, inventory, and basic maintenance to keep the store running smoothly. You will engage customers, help shoppers find products, resolve issues, and model a friendly, proactive service style that reflects Walgreens'

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• The company is an Equal Opportunity Employer; arrest and conviction records considered.

Responsibilities

• Open and close store in the absence of management with required systems start-ups and cash handling.
• Process returns, refunds, cash drops to the safe, and provide change as requested.
• Maintain floor and stock room readiness and assist with deliveries via back door.
• Assist with pricing changes, inventory accuracy, and basic store maintenance.

Skills

Leadership experience

Customer service

English fluency

Tools

POS system

Job description

Walgreens in Illinois seeks a dependable team member to support store operations and customer service. You will open or close the store when management is unavailable, handle cash, process refunds, and ensure backroom readiness for deliveries.

You will also assist with pricing, inventory, and basic maintenance to keep the store running smoothly. You will engage customers, help shoppers find products, resolve issues, and model a friendly, proactive service style that reflects Walgreens'