Shift Lead: Store Ops & Customer Experience

Walgreens; Canal Winchester (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Canal Winchester, OH is seeking a store operations teammate to open or close in the absence of management and perform cash handling. The role focuses on preparing the floor and stock room for the business day and ensuring a distinctive customer experience.

Responsibilities include processing returns, refunds, price changes, displays, and basic bookkeeping while maintaining compliance and inventory accuracy. Exceptional service and teamwork are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services to ensure a positive experience.
• Maintains inventory counts, price changes, displays, and merchandising to support pricing accuracy and local regulations.

Skills

Leadership

English proficiency

Job description

Walgreens in Canal Winchester, OH is seeking a store operations teammate to open or close in the absence of management and perform cash handling. The role focuses on preparing the floor and stock room for the business day and ensuring a distinctive customer experience.

Responsibilities include processing returns, refunds, price changes, displays, and basic bookkeeping while maintaining compliance and inventory accuracy. Exceptional service and teamwork are essential.