Shift Lead: Customer Experience & Store Operations

Walgreens; Dayton (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Dayton, OH seeks a team-oriented individual to help open/close the store in the absence of management, manage cash and storefront operations, and ensure a welcoming customer experience. You will handle returns, refunds, and price changes while supporting displays and inventory accuracy.

The role emphasizes strong English communication, collaborative teamwork, and adherence to store policies as you provide proactive service and maintain smooth daily operations.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; handles change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Gives guidance to team on store operations, pricing, and displays.

Skills

Leadership

Customer service

Job description

Walgreens in Dayton, OH seeks a team-oriented individual to help open/close the store in the absence of management, manage cash and storefront operations, and ensure a welcoming customer experience. You will handle returns, refunds, and price changes while supporting displays and inventory accuracy.

The role emphasizes strong English communication, collaborative teamwork, and adherence to store policies as you provide proactive service and maintain smooth daily operations.