Store Lead: Elevate Customer Experience & Ops

Walgreens; Canton (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Canton, OH is seeking a capable team member to open and close the store in the absence of management, handle cash and register duties, and ensure readiness for the business day. You will engage customers, process returns, refunds, and cash drops while upholding Walgreens service standards and store policies.

Additional responsibilities include inventory accuracy, pricing updates, maintenance, and supporting management with displays and backroom tasks, with emphasis on exceptional

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change to registers.
• Engage customers and patients by greeting and assisting with products and services; resolve issues to ensure a positive experience.
• Assist with inventory accuracy, price changes, and backroom maintenance; support displays and merchandising.

Skills

Leadership experience

Retail key holder

Customer service

Education

PTCB certification or Pharmacy license

Tools

POS systems

Job description

Walgreens in Canton, OH is seeking a capable team member to open and close the store in the absence of management, handle cash and register duties, and ensure readiness for the business day. You will engage customers, process returns, refunds, and cash drops while upholding Walgreens service standards and store policies.

Additional responsibilities include inventory accuracy, pricing updates, maintenance, and supporting management with displays and backroom tasks, with emphasis on exceptional