Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Blue Ash (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate/lead to support opening and closing duties in the absence of management. The role emphasizes cash handling, customer service, and maintaining a welcoming store environment. You will engage customers, assist with products and services, and uphold pricing and inventory standards.

The position involves ensuring store readiness for business, guiding other team members, and contributing to a positive retail experience for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate pricing and signage; assists with inventory and displays.

Skills

Leadership experience

Retail operations

Customer service

English fluency

Job description

Walgreens Co. is seeking a store associate/lead to support opening and closing duties in the absence of management. The role emphasizes cash handling, customer service, and maintaining a welcoming store environment. You will engage customers, assist with products and services, and uphold pricing and inventory standards.

The position involves ensuring store readiness for business, guiding other team members, and contributing to a positive retail experience for customers and patients.