Shift Lead - Store Ops & Customer Experience

Walgreens; Town of Tonawanda (NY); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a Store Associate with leadership experience to open and close the store when management is unavailable. The role includes cash handling, stocking, pricing, and ensuring a positive customer experience.

You will engage customers, assist with products and services, and coach teammates on service standards while ensuring compliance with policies and safety rules. The position emphasizes accuracy and responsive service.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilidades

• Opens and closes the store in the absence of store management and handles cash system start-ups.
• Completes product returns, refunds, voids, and cash handling as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure satisfaction.
• Communicates tasks to team members when management is not present and reports concerns to management.

Conocimientos

Leadership experience

English proficiency

Educación

PTCB certification or pharmacy license

Descripción del empleo

Walgreens Co. is seeking a Store Associate with leadership experience to open and close the store when management is unavailable. The role includes cash handling, stocking, pricing, and ensuring a positive customer experience.

You will engage customers, assist with products and services, and coach teammates on service standards while ensuring compliance with policies and safety rules. The position emphasizes accuracy and responsive service.