Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Grand Haven (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate with leadership experience to open and close the store when management is unavailable, and to handle cash handling, pricing, and inventory tasks. You will greet customers, assist with products and services, and maintain store standards.

The role emphasizes accuracy in sales records, customer service excellence, and collaboration with the team to ensure a smooth daily operation.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Registers all sales and handles price verifications, voids, and errors.

Skills

Retail leadership

Store systems

Tools

Store systems

Job description

Walgreens Co. is seeking a Store Associate with leadership experience to open and close the store when management is unavailable, and to handle cash handling, pricing, and inventory tasks. You will greet customers, assist with products and services, and maintain store standards.

The role emphasizes accuracy in sales records, customer service excellence, and collaboration with the team to ensure a smooth daily operation.