Shift Lead - Store Operations & Customer Experience

Walgreens; Winnetka (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a dependable team member in Winnetka, IL to support store operations and customer service. You will help open and close the store, handle cash tasks, process returns, and ensure the floor and stock room are ready for business.

Role emphasizes delivering an exceptional customer experience, accurate pricing, inventory awareness, and collaboration with management for smooth operations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, cash drops, and provide change to cash registers.
• Provide a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder experience

English proficiency

Education

Pharmacy license (state) or PTCB certification

Job description

Walgreens is seeking a dependable team member in Winnetka, IL to support store operations and customer service. You will help open and close the store, handle cash tasks, process returns, and ensure the floor and stock room are ready for business.

Role emphasizes delivering an exceptional customer experience, accurate pricing, inventory awareness, and collaboration with management for smooth operations.