Shift Lead – Store Operations & Customer Experience

Walgreens; Orange City (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is looking for a dedicated team member to support store operations and customer experience. You will open and close the store when management is absent, handle cash, and assist with returns, refunds, and price checks.

You will model a courteous, helpful, and proactive service mindset to ensure a positive shopping environment. The role emphasizes hands-on operations, customer engagement, effective communication with team members, and maintaining store standards for a seamless customer

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail experience

Customer service

English fluency

Tools

Store systems

Cash handling systems

POS system

Job description

Walgreens is looking for a dedicated team member to support store operations and customer experience. You will open and close the store when management is absent, handle cash, and assist with returns, refunds, and price checks.

You will model a courteous, helpful, and proactive service mindset to ensure a positive shopping environment. The role emphasizes hands-on operations, customer engagement, effective communication with team members, and maintaining store standards for a seamless customer