Shift Lead: Customer Experience & Store Ops

Walgreens; Sheboygan (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stockroom are ready for business. You will also assist with back-door openings for deliveries and process refunds and cash drops with accuracy.

Additionally, the role emphasizes delivering a distinctive customer experience through proactive help, friendly service, and proper product placement.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and start-up systems.
• Complete product returns, refunds, and cash drops; provide change at registers.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license (state requirement)

Job description

Walgreens is seeking a team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stockroom are ready for business. You will also assist with back-door openings for deliveries and process refunds and cash drops with accuracy.

Additionally, the role emphasizes delivering a distinctive customer experience through proactive help, friendly service, and proper product placement.