Shift Lead - Store Operations & Customer Experience

Walgreens Co.; Meridian (ID); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store team member to serve as a key holder, opening and closing the store when management is unavailable and handling essential cash procedures.

You will greet customers, assist with product questions, and ensure a welcoming shopping environment while supporting back-office tasks and vendor deliveries. The role focuses on delivering a distinctive customer experience, maintaining accurate registers, and assisting with displays, inventory, and pricing while following all

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Manages store keys, opens back door for deliveries, and assists with vendor deliveries when needed.

Skills

Retail leadership

English fluency

Job description

Walgreens Co. is seeking a store team member to serve as a key holder, opening and closing the store when management is unavailable and handling essential cash procedures.

You will greet customers, assist with product questions, and ensure a welcoming shopping environment while supporting back-office tasks and vendor deliveries. The role focuses on delivering a distinctive customer experience, maintaining accurate registers, and assisting with displays, inventory, and pricing while following all