Shift Lead: Store Operations & Customer Experience

Walgreens; Florida; On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is hiring for a store associate with leadership experience to open and close the store when management is unavailable, handle cash, and prepare the floor for business. You will drive a positive customer experience, assist with vendor deliveries, and help with merchandising and price accuracy.

The role emphasizes teamwork, adherence to policies, and maintaining store standards while supporting pharmacy/out window duties as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling with accuracy.
• Engages customers to deliver a distinctive Walgreens experience.
• Registers sales accurately and resolves price or scanning issues as needed.
• Maintains store cleanliness, displays, pricing signage, and stock rotation.
• Assist with vendor deliveries and backroom processes.

Skills

Leadership

Retail key holder

Customer service

Inventory control

Job description

Walgreens is hiring for a store associate with leadership experience to open and close the store when management is unavailable, handle cash, and prepare the floor for business. You will drive a positive customer experience, assist with vendor deliveries, and help with merchandising and price accuracy.

The role emphasizes teamwork, adherence to policies, and maintaining store standards while supporting pharmacy/out window duties as needed.