Shift Lead: In-Store Ops & Customer Experience

Walgreens; Sugar Grove (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a store associate with leadership experience to open/close the store in the absence of management and to ensure readiness for the day. You will handle cash, refunds, and POS issues while delivering a warm, helpful customer experience.

Responsibilities include inventory accuracy, pricing tasks per local regulations, assisting at the pharmacy out window, maintaining store cleanliness, and training team members as needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to comply with state regulations and store policies.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for the business day.
• Handle cash, refunds, price verifications, and POS errors.
• Provide a delightful customer experience and respond to inquiries.
• Assist with inventory accuracy and pricing tasks per local regulations.
• Support pharmacy out window and maintain store cleanliness and appearance.
• Train and supervise team members; communicate tasks to staff.

Skills

Leadership experience

Fluent English

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a store associate with leadership experience to open/close the store in the absence of management and to ensure readiness for the day. You will handle cash, refunds, and POS issues while delivering a warm, helpful customer experience.

Responsibilities include inventory accuracy, pricing tasks per local regulations, assisting at the pharmacy out window, maintaining store cleanliness, and training team members as needed.