Shift Lead: Customer Experience & Store Ops

Walgreens; Corpus Christi (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate with leadership responsibilities to help open/close the store in the absence of management and to handle cash and transactions accurately. You will engage customers, resolve questions, and maintain an excellent shopping experience.

The role includes inventory, price changes, backroom organization, and support for displays and promotions, while ensuring compliance with laws and company policies. This position offers a fast-paced, customer-centric environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, answers questions, and helps with products and services.
• Acts as a liaison between management and team members when store management is not present.
• Registers all related sales accurately, reviews price verifications, and handles price changes as needed.
• Assists with inventory, displays, pricing signage, and basic backroom organization.
• Ensures compliance with state laws regarding regulated products and performs bag checks.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a store associate with leadership responsibilities to help open/close the store in the absence of management and to handle cash and transactions accurately. You will engage customers, resolve questions, and maintain an excellent shopping experience.

The role includes inventory, price changes, backroom organization, and support for displays and promotions, while ensuring compliance with laws and company policies. This position offers a fast-paced, customer-centric environment.