Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Petersburg (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store associate with leadership experience to open/close the store in the absence of management and manage cash handling and daily operations. The role emphasizes delivering a distinctive customer experience and supporting inventory and pricing tasks.

Responsibilities include assisting with vendor deliveries, maintaining store appearance, and ensuring compliance with local regulations. Strong English communication and basic supervisory skills are required.

Qualifications

• Requires at least 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• State-specific PTCB certification or pharmacy license may be required.

Responsibilities

• Opens and closes store in absence of management, handles start-ups, cash handling, and prepares floor/stock room for business day.
• Completes returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive customer experience and guides service interactions.

Skills

Leadership

Customer Service

Cash Handling

Inventory Control

English Proficiency

Education

PTCB certification or pharmacy license

Tools

POS System

Backroom Operations

Job description

Walgreens is seeking a store associate with leadership experience to open/close the store in the absence of management and manage cash handling and daily operations. The role emphasizes delivering a distinctive customer experience and supporting inventory and pricing tasks.

Responsibilities include assisting with vendor deliveries, maintaining store appearance, and ensuring compliance with local regulations. Strong English communication and basic supervisory skills are required.