Shift Lead: Store Operations & Customer Experience

Walgreens; Albuquerque (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in the United States is seeking to staff roles that open and close the store, handle cash, and ensure the floor and stock room are ready for business. The position also involves customer assistance, returns, refunds, and maintaining a high level of service.

Ideal candidates have leadership experience, fluency in English, and familiarity with store systems. The role may involve working with pharmacy-related duties and regulatory compliance as part of the team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures readiness for the business day.
• Completes product returns, refunds, and cash handling; provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Acts as liaison between management and team members when store management is not present.

Skills

Leadership

Fluent English

Retail key holder

Customer service

POS systems

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in the United States is seeking to staff roles that open and close the store, handle cash, and ensure the floor and stock room are ready for business. The position also involves customer assistance, returns, refunds, and maintaining a high level of service.

Ideal candidates have leadership experience, fluency in English, and familiarity with store systems. The role may involve working with pharmacy-related duties and regulatory compliance as part of the team.