Shift Lead: Customer Experience & Store Ops

Walgreens; Gold Canyon (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a leadership-oriented store role in the United States. You will open and close the store, handle cash, assist with deliveries, and ensure the shop runs smoothly in the absence of management.

You will engage customers, resolve questions, and model exceptional service. The position emphasizes inventory accuracy, pricing, and compliance while supporting a positive shopping experience for patrons.

Qualifications

• One year of leadership, supervisory or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in absence of management, handles cash, and prepares the store for business.
• Completes returns, refunds, cash drops and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and offers proactive assistance.
• Registers sales, reviews pricing and records discrepancies, assists with stock and displays.
• Maintains inventory accuracy, pricing signage, and local regulatory compliance.

Skills

Leadership experience

Customer service

Communication

Job description

Walgreens is hiring for a leadership-oriented store role in the United States. You will open and close the store, handle cash, assist with deliveries, and ensure the shop runs smoothly in the absence of management.

You will engage customers, resolve questions, and model exceptional service. The position emphasizes inventory accuracy, pricing, and compliance while supporting a positive shopping experience for patrons.