Shift Lead: Customer Experience & Operations

Walgreens; Glenview (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a store operations role in the United States. The position involves opening and closing the store when management is unavailable, handling cash and store systems, and ensuring the floor and stock room are ready for business.

You will assist with returns, refunds, and pricing, while modeling excellent customer service and helping customers with questions about products and services to ensure a positive shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Will consider applicants with arrest/conviction records.
• Obtains and maintains PTCB certification or pharmacy licence as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Maintains inventory accuracy and assists with pricing, displays and basic operations.

Skills

Leadership experience

English proficiency

Job description

Walgreens is hiring for a store operations role in the United States. The position involves opening and closing the store when management is unavailable, handling cash and store systems, and ensuring the floor and stock room are ready for business.

You will assist with returns, refunds, and pricing, while modeling excellent customer service and helping customers with questions about products and services to ensure a positive shopping experience.