Shift Lead: Customer Experience & Operations

Walgreens; West Memphis (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking staff to open and close the store in management's absence, ensure cash handling and readiness of the sales floor. You will engage customers, resolve questions, and help with products, services, and store upkeep for a smooth shopping experience.

Responsibilities include price changes, inventory accuracy, backroom organization, and assisting with deliveries and displays. Qualifications include at least one year of leadership or supervisory experience and fluency in English.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in management's absence; handle start-ups, cash handling, and ensure floor and stock room are ready.
• Complete returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues.
• Maintain accurate inventory, pricing, and signage; assist with vendor deliveries and backroom duties.
• Assist with bookkeeping, store maintenance, and adherence to policies.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking staff to open and close the store in management's absence, ensure cash handling and readiness of the sales floor. You will engage customers, resolve questions, and help with products, services, and store upkeep for a smooth shopping experience.

Responsibilities include price changes, inventory accuracy, backroom organization, and assisting with deliveries and displays. Qualifications include at least one year of leadership or supervisory experience and fluency in English.