Shift Lead: Store Operations & Customer Care

Walgreens; Advance (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team member to operate store functions in the absence of management, ensuring proper cash handling, start-up of required systems, and readiness of floor and stock room for business. You will also support back-door access for deliveries and assist with vendor processes.

The role emphasizes delivering a distinctive customer experience, greeting customers, solving issues, and maintaining store cleanliness and organized displays across departments.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management and handle required systems start-ups.
• Process returns, order voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive customer experience and assist with product placement and signage.

Skills

Leadership experience

Retail experience

English fluency

Education

PTCB certification or pharmacy license as required by state

Job description

Walgreens is seeking a team member to operate store functions in the absence of management, ensuring proper cash handling, start-up of required systems, and readiness of floor and stock room for business. You will also support back-door access for deliveries and assist with vendor processes.

The role emphasizes delivering a distinctive customer experience, greeting customers, solving issues, and maintaining store cleanliness and organized displays across departments.