Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Pulaski (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a front-line leader to open/close the store in management's absence, manage cash handling, and ensure shelves and back stock are ready for business. You will handle vendor deliveries and help maintain accurate pricing and displays.

The role emphasizes customer experience, training team members on service best practices, and supporting daily store operations from opening procedures to register accuracy and inventory control.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store when management is absent, handling system start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience by assisting customers and patients.

Skills

Leadership experience

Retail key holder

Job description

Walgreens Co. is seeking a front-line leader to open/close the store in management's absence, manage cash handling, and ensure shelves and back stock are ready for business. You will handle vendor deliveries and help maintain accurate pricing and displays.

The role emphasizes customer experience, training team members on service best practices, and supporting daily store operations from opening procedures to register accuracy and inventory control.