Shift Lead: Store Operations & Guest Experience

Walgreens Co.; Brick Township (NJ); On-site; USD 26,000 - 33,000; Full time

Job summary

Walgreens Co. is seeking a dedicated team member to ensure daily store operations run smoothly in the absence of management. The role emphasizes cash handling, accurate sales recording, and maintaining a welcoming customer experience across the store floor and backroom.

The position supports inventory control, displays, pricing accuracy, and adherence to policies while assisting management with daily tasks and training of teammates.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling, and ensure floor and stock room are ready for the business day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Open the back door for deliveries when needed; assist with vendor deliveries and backroom operations.
• Register sales accurately, monitor scanning errors and pricing, and handle voids and price verifications.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a dedicated team member to ensure daily store operations run smoothly in the absence of management. The role emphasizes cash handling, accurate sales recording, and maintaining a welcoming customer experience across the store floor and backroom.

The position supports inventory control, displays, pricing accuracy, and adherence to policies while assisting management with daily tasks and training of teammates.