Shift Lead: Customer Experience & Store Operations

Walgreens; Midlothian (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to operate stores in the absence of management, handling cash, opening back doors for deliveries, and maintaining accurate inventory and pricing. You will greet customers, assist with questions, and uphold Walgreens service standards to deliver a distinctive experience.

Responsibilities include processing returns, refunds, and cash drops, ensuring proper signage, and supporting displays and promotions while maintaining policy compliance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open/close store in absence of management; handle cash and daily start-up duties.
• Process returns, refunds, cash drops, and provide change to registers.
• Maintain accurate inventory and pricing signage; ensure proper stock room organization.
• Assist with vendor deliveries and backdoor access; support stock replenishment.
• Deliver a friendly, distinctive customer experience and model best practices for team.

Skills

Leadership

Retail experience

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a team member to operate stores in the absence of management, handling cash, opening back doors for deliveries, and maintaining accurate inventory and pricing. You will greet customers, assist with questions, and uphold Walgreens service standards to deliver a distinctive experience.

Responsibilities include processing returns, refunds, and cash drops, ensuring proper signage, and supporting displays and promotions while maintaining policy compliance.