Shift Lead: Service, Safety & Team Coach

Anchor Point Management Group; Euclid (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Anchor Point Management Group in Euclid, OH is seeking a Shift Leader to oversee operating hours, supervise staff, and ensure safe food handling and fast service. This hourly role emphasizes customer satisfaction and high standards of cleanliness.

You will train teammates, assist with opening/closing duties, and model strong service behavior, while driving guest happiness and smooth operations on every shift.

Qualifications

• Must be at least 18 years old.
• 6+ months in a shift management or supervisory role.
• High school diploma or GED preferred (or equivalent).
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Strong oral and written communication.
• Must come to work with good hygiene and reliability.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers, process payments, and provide change.
• Maintain cleanliness and sanitation of the restaurant including back of house, lobby and restrooms.
• Assist with opening and closing tasks and staff training.
• Manage shifts to ensure fair treatment and compliance with laws.

Skills

Customer service

Leadership

Communication

Time management

Flexible hours

Basic math & reading

Hygiene & punctuality

Reliable transportation

Education

High school diploma or GED

Job description

Anchor Point Management Group in Euclid, OH is seeking a Shift Leader to oversee operating hours, supervise staff, and ensure safe food handling and fast service. This hourly role emphasizes customer satisfaction and high standards of cleanliness.

You will train teammates, assist with opening/closing duties, and model strong service behavior, while driving guest happiness and smooth operations on every shift.