Shift Lead - Flexible Hours & Customer Experience

Anchor Point Management Group; Mayfield Heights (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Leader for our Ohio location. The role centers on supervising operations, coaching team members, and ensuring fast, friendly service with high cleanliness and product quality.

Responsibilities include order accuracy, food safety, and daily shift management. This on-site role requires flexibility, reliability, and strong communication to maintain standard operating procedures and guest satisfaction.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or GED preferred.
• Minimum 6 months in a shift management or supervisory role in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drink per standards.
• Operate POS, process payments and provide change.
• Maintain cleanliness and sanitation of all areas.
• Assist with opening/closing tasks and inventory.

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking a Shift Leader for our Ohio location. The role centers on supervising operations, coaching team members, and ensuring fast, friendly service with high cleanliness and product quality.

Responsibilities include order accuracy, food safety, and daily shift management. This on-site role requires flexibility, reliability, and strong communication to maintain standard operating procedures and guest satisfaction.