Shift-Lead Retail Service Specialist — Bilingual

O'Reilly Auto Parts; Edgewood (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k Start

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist to support the Store Manager and assist in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership and ensuring smooth daily processes across the store.

The ideal candidate has strong communication skills, retail experience, and automotive knowledge; bilingual abilities are encouraged. The position offers opportunities for growth and a competitive compensation package.

Qualifications

• Strong communication skills.
• Experience in retail sales is preferred.
• Knowledge of automotive systems is a plus.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor.
• Ensure orders and transfers are processed timely and customers are contacted on shipment arrivals.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Spanish language

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist to support the Store Manager and assist in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership and ensuring smooth daily processes across the store.

The ideal candidate has strong communication skills, retail experience, and automotive knowledge; bilingual abilities are encouraged. The position offers opportunities for growth and a competitive compensation package.