Shift-Lead Retail Service Specialist (Bilingual)

O'Reilly Auto Parts; Glencoe (AL); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance programs

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts seeks a Retail Service Specialist to support management in sales, customer service, and store operations. This includes managing the team for excellent customer service and handling daily operations, especially in the absence of the management team.

Candidates should have strong communication skills, retail experience, and knowledge of automotive systems. Bilingual candidates are highly encouraged to apply for this opportunity with a company that promotes career growth.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification necessary.
• Retail sales experience in auto parts is preferred.
• Knowledge of automotive systems and repairs is a plus.
• Fluency in multiple languages, especially Spanish, is desired.

Responsabilités

• Lead the store team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Process online orders and ensure timely customer notifications.
• Handle customer returns and exchanges efficiently.
• Perform store opening and closing duties securely.

Connaissances

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Formation

RSS Certification

ASE Certification

Description du poste

O'Reilly Auto Parts seeks a Retail Service Specialist to support management in sales, customer service, and store operations. This includes managing the team for excellent customer service and handling daily operations, especially in the absence of the management team.

Candidates should have strong communication skills, retail experience, and knowledge of automotive systems. Bilingual candidates are highly encouraged to apply for this opportunity with a company that promotes career growth.