Shift Lead - Retail Ops & Customer Experience

Walgreens; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Richmond, VA is seeking a store team member to open and close the store when management is not present, perform cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, answer questions, process returns and refunds, and assist with inventory and displays to support accurate pricing and product placement.

This role emphasizes delivering a distinctive customer experience and working with the team while following store policies and

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Process returns, voids, refunds, cash drops, and provide change to registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Richmond, VA is seeking a store team member to open and close the store when management is not present, perform cash handling, and ensure the floor and stock room are ready for the business day. You will engage customers, answer questions, process returns and refunds, and assist with inventory and displays to support accurate pricing and product placement.

This role emphasizes delivering a distinctive customer experience and working with the team while following store policies and