Shift Lead - Customer Experience & Store Ops

Walgreens; Mechanicsville (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Walgreens in Mechanicsville, VA is seeking a capable team member to help open and close the store in management's absence, perform cash handling, and provide excellent customer service. You will assist with inventory, pricing, and displays while supporting store operations and vendor deliveries.

The role emphasizes teamwork, daily tasks, and a commitment to a positive customer experience in a fast-paced retail environment.

Qualifications

• Minimum of 1 year in a leadership, supervisory, or retail key-holder role.
• Fluent reading, writing, and speaking English (except Puerto Rico).

Responsibilities

• Open and close the store in management's absence, handling start-ups and cash handling.
• Operate checkout, record purchases, returns, refunds, and price changes.
• Deliver a distinctive and delightful customer experience to shoppers.
• Assist with inventory counts, pricing signage, and backroom organization.
• Support merchandise displays, maintenance, and basic store upkeep.
• Collaborate with management on vendor deliveries and store operations.
• Assist with pharmacy window tasks as requested.
• Maintain store safety, cleanliness, and compliance with policies.

Skills

Leadership

Customer service

Cash handling

Team coordination

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

Walgreens in Mechanicsville, VA is seeking a capable team member to help open and close the store in management's absence, perform cash handling, and provide excellent customer service. You will assist with inventory, pricing, and displays while supporting store operations and vendor deliveries.

The role emphasizes teamwork, daily tasks, and a commitment to a positive customer experience in a fast-paced retail environment.