Shift Lead: Store Ops & Customer Experience

Walgreens; Richmond (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Richmond, CA is seeking a capable team member to support store operations when management is not present. You will open and close the store, manage cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, assist with pricing and displays, and help maintain accurate inventory while upholding all store policies. This role emphasizes strong communication and reliable teamwork in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling.
• Completes product returns, refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and stockroom organisation.
• Assists with pricing changes and store displays to support local promotions.
• Acts as liaison between management and team when store management is not present.
• Ensures compliance with policies and safety procedures.

Skills

Customer service

Leadership

Cash handling

Store operations

Job description

Walgreens in Richmond, CA is seeking a capable team member to support store operations when management is not present. You will open and close the store, manage cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, assist with pricing and displays, and help maintain accurate inventory while upholding all store policies. This role emphasizes strong communication and reliable teamwork in a fast-paced retail environment.