Shift Lead - Customer Experience & Store Ops

Walgreens; Petersburg (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Petersburg, VA is hiring for a role that opens and closes the store when management is unavailable, handles cash duties, and ensures readiness of the floor and stock room for business. The position emphasizes accurate cash handling and safe, compliant operations until management returns.

The role focuses on delivering a high-quality customer experience, resolving issues, and supporting team members with service excellence and proactive help.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Resolves customer issues and provides change; handles refunds and cash drops as required.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English proficiency

Job description

Walgreens in Petersburg, VA is hiring for a role that opens and closes the store when management is unavailable, handles cash duties, and ensures readiness of the floor and stock room for business. The position emphasizes accurate cash handling and safe, compliant operations until management returns.

The role focuses on delivering a high-quality customer experience, resolving issues, and supporting team members with service excellence and proactive help.