Shift Lead - Customer Experience & Store Operations

Walgreens; Midlothian (VA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Midlothian, VA is seeking a capable team member to help run daily store operations when management is not present. You will open the floor, start systems, and ensure the store is ready for business, including back door access for deliveries.

You will handle cash, assist with returns, refunds, and daily price changes while delivering a friendly customer experience and maintaining store standards. This role emphasizes reliability and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Holds store keys to open and close without management as necessary.
• Assists with vendor deliveries and backdoor openings as needed.
• Maintains accurate inventory counts and ensures pricing and signage are correct.

Skills

Leadership experience

English fluency

Job description

Walgreens in Midlothian, VA is seeking a capable team member to help run daily store operations when management is not present. You will open the floor, start systems, and ensure the store is ready for business, including back door access for deliveries.

You will handle cash, assist with returns, refunds, and daily price changes while delivering a friendly customer experience and maintaining store standards. This role emphasizes reliability and teamwork.