Shift Lead: Retail Operations & Customer Experience

Walgreens; Waukegan (IL); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

Walgreens in Waukegan, IL seeks a team member to support store operations and customer experience. The role includes opening and closing the store in the absence of management, handling cash, and ensuring floors and stock rooms are ready for the business day.

You will assist with inventory, pricing, displays, and provide friendly, proactive service to customers and patients, while complying with policies and local laws.

Competenze

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Mansioni

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Models and shares customer service best practices with team members to deliver a distinctive Walgreens experience.
• Maintains accurate inventory counts and ensures pricing and signage reflect local regulations.
• Assists with displays, resets, and promotional merchandise; supports backroom and stockroom readiness.

Conoscenze

Leadership experience

English fluency

Descrizione del lavoro

Walgreens in Waukegan, IL seeks a team member to support store operations and customer experience. The role includes opening and closing the store in the absence of management, handling cash, and ensuring floors and stock rooms are ready for the business day.

You will assist with inventory, pricing, displays, and provide friendly, proactive service to customers and patients, while complying with policies and local laws.