Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Waterloo (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Illinois seeks a capable team member to open and close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, manage cash, and deliver a distinctive customer experience.

The role includes training, supervising others, and maintaining inventory accuracy, pricing signage, and store appearance to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close the store in the absence of management and handle cash accurately.
• Assist with and coach team on vendor orders and deliveries.
• Register all sales and handle price verifications, voids, and errors.
• Maintain accurate inventory and arrange displays; manage pricing and signage.

Skills

Leadership experience

Retail experience

Cash handling

Customer service

Education

Pharmacy license or PTCB certification

Tools

Store systems knowledge

Inventory control familiarity

Job description

Walgreens in Illinois seeks a capable team member to open and close the store when management is absent, handle cash, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, manage cash, and deliver a distinctive customer experience.

The role includes training, supervising others, and maintaining inventory accuracy, pricing signage, and store appearance to meet company standards.