Shift Leader: Fast-Paced Restaurant Ops & Guest Experience

Wingstop; Kokomo (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Wingstop in Kokomo, IN is seeking a hands-on Shift Leader to drive daily restaurant operations as Manager on Duty. You will coach, motivate, and assign staff across kitchen and front-of-house during shifts, ensuring fast, friendly service and brand standards continue to be met.

The role requires strong leadership, clear communication, and a focus on food safety and cleanliness in a high-volume environment. Nights, weekends, and holidays flexibility is essential.

Qualifications

• Previous restaurant or shift leadership experience.
• Strong leadership, communication, and problem-solving skills.
• Ability to perform in a fast-paced, high-volume environment.
• Knowledge of food safety and sanitation practices.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead and manage restaurant operations during assigned shifts as MOD.
• Deploy team members across key positions (kitchen and front of house).
• Drive execution during peak and non-peak hours.
• Monitor ticket times, order flow, and SOS performance.
• Adjust staffing and breaks based on business needs.
• Communicate clear goals and expectations to the team each shift.
• Ensure food quality and safety checks and compliance.
• Maintain sanitation standards and cleaning plans.
• Balance cash registers and complete shift documentation.

Skills

Leadership

Communication

Problem solving

Fast-paced environment

Food safety knowledge

Job description

Wingstop in Kokomo, IN is seeking a hands-on Shift Leader to drive daily restaurant operations as Manager on Duty. You will coach, motivate, and assign staff across kitchen and front-of-house during shifts, ensuring fast, friendly service and brand standards continue to be met.

The role requires strong leadership, clear communication, and a focus on food safety and cleanliness in a high-volume environment. Nights, weekends, and holidays flexibility is essential.