Shift Lead: Guest Experience & Team Coach

Wingmen V Llc; Zionsville (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Wingmen V Llc in Zionsville, Indiana is seeking a dedicated Manager to enhance operations and ensure guest satisfaction. The successful candidate will support team members and lead during peak times, demonstrating strong leadership skills.

Responsibilities include resolving guest issues, conducting team meetings, and maintaining high standards of service and safety. Previous experience in a restaurant and certifications are preferred.

Qualifications

• Ability to resolve Guest issues.
• Knowledge of proper sanitation and food safety procedures.
• High degree of customer service.

Responsibilities

• Ensure that all Guest issues are resolved throughout the shift.
• Conduct Team Member pre-shift meetings.
• Monitor food quality, labor, and safety throughout the shift.

Skills

Leadership and facilitation abilities

Verbal communication skills

Conflict management skills

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Job description

Wingmen V Llc in Zionsville, Indiana is seeking a dedicated Manager to enhance operations and ensure guest satisfaction. The successful candidate will support team members and lead during peak times, demonstrating strong leadership skills.

Responsibilities include resolving guest issues, conducting team meetings, and maintaining high standards of service and safety. Previous experience in a restaurant and certifications are preferred.