Shift Lead: Open/Close, Coach & Delight Customers

Walgreens; Bath (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bath, Maine is seeking a proactive Retail Key Holder to open and close the store in the absence of management and ensure all systems are ready for business. You will manage cash handling, returns, refunds, and assist customers with products and services in a friendly, helpful manner.

You will also engage customers, model best practices, and support the store team in daily operations while upholding company policies.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience is required.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.

Skills

Leadership

Customer service

English fluency

Tools

POS system

Cash handling

Job description

Walgreens in Bath, Maine is seeking a proactive Retail Key Holder to open and close the store in the absence of management and ensure all systems are ready for business. You will manage cash handling, returns, refunds, and assist customers with products and services in a friendly, helpful manner.

You will also engage customers, model best practices, and support the store team in daily operations while upholding company policies.